1. Introduction
At The Special Reserve, we strive to provide you with the highest quality products and services. Due to the nature of our products, which include alcoholic spirits infused with confectionery, we do not accept returns. Please read our policy carefully before making a purchase.
2. No Returns Policy
Due to health and safety regulations, and to ensure the integrity and quality of our products, we do not accept returns on any purchases. All sales are final.
3. Damaged or Incorrect Items
If you receive a damaged or incorrect item, we are committed to resolving the issue promptly. Please follow these steps:
Contact Us: Email us at thespecialreserve1985@gmail.com within 7 days of receiving your order. Include your order number, a description of the issue, and photos of the damaged or incorrect item.
Resolution: Upon review, we will either replace the item or issue a store credit, at our discretion. We may ask you to return the damaged or incorrect item to us, at our expense.
4. Quality Assurance
We take great care in ensuring that our products meet high-quality standards. If you have any concerns about the quality of your purchase, please contact us at [Your Contact Information], and we will address your concerns.
5. Contact Us
If you have any questions or need further assistance, please do not hesitate to contact us at thespecialreserve1985@gmail.com or +447919242725. We are here to help and ensure you have a positive experience with The Special Reserve.
